Shipping policy

We, at Bin Darwish Perfumes Gifts and Garments Company., are dedicated in providing you with a seamless shopping experience on kw.afnan.com. Below are the details of our shipping policy to help you understand our delivery process.

Estimated Delivery Timeline

Order Processing: All orders are processed within 1-2 working days, excluding Fridays and public holidays.

Delivery Time: After processing, delivery typically takes 2-3 working days.

Order Tracking

Once your order has been dispatched, you will receive a confirmation via email or WhatsApp.

Delivery Charges

Ahmadi and Jahra Governorates: KD 2 per invoice

Other Governorates: Free delivery for orders KD 20 and above; KD 1 per invoice for orders below KD 20

Please ensure your delivery address is within our service area to avoid any delays.

Product Availability

All orders are subject to product availability. In the rare event an item is out of stock, we will notify you promptly to arrange for an alternative solution or a refund.

Payment Options

Cash on Delivery: Available for all orders within Kuwait.

Online Payments: Secure online payment options may also be available at checkout.

Damaged or Lost Goods

If your order arrives damaged or does not arrive within the expected delivery time, please contact us immediately for assistance.

Contact Information

Email: afnan@bindarwishperfumes.com
WhatsApp: +965 51318477

Customer Support

For any customer inquiry or assistance, you may reach out to us through the above contact details.

We appreciate your trust in Bin Darwish Perfumes Gifts and Garments Company and are committed to providing you with an exceptional shopping experience. Your satisfaction is our priority.